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Nailing Your Hospitality Job Interview – Insider Tips & Techniques

Nice work – you’ve got the interview! Now for the interview itself… Don’t worry, here are a few insider tips on how to ace it and secure that dream role!


Plan a pre-interview visit of the venue. It’s like getting a backstage pass to see how the team operates.

You’ll not only get a feel for the company culture, this will help you gauge if the environment aligns with your expectations for a fulfilling work experience.


There’s nothing better than a warm, smiley greeting. Maintain an upbeat, positive attitude throughout the duration of the interview.

Your demeanor not only speaks volumes about how you’ll interact with your future teammates but also provides a glimpse of the exceptional customer service you’re capable of delivering. Remember, a smile can work wonders.

Product Knowledge

Familiarise yourself with the businesses products. Whether you’re eyeing a role in a hotel, restaurant, or any other sector of the hospitality industry, knowing the menu, services, the local area, or the range of amenities can set you apart from other candidates. This knowledge demonstrates your commitment to becoming an asset to the team.

Be Authentic

Let your personality shine throughout the interview. Hospitality is a people-first industry that seeks staff with bubbly and confident personalities, so be yourself and showcase your qualities.

Your potential employers are not just looking for anyone; they’re looking for someone who fits their team culture, and being true to yourself is the best way to find that perfect match.

Stand Out

Finally, be the showstopper you know you can be. Leave a lasting impression by asking insightful questions about the company and your interviewer(s).

Your diligence in researching their background and demonstrating genuine interest in both the company and its team will undoubtedly make you stand out.

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